Stop rewriting the same guest messages over and over.
The 7-Step Guest Messaging System™ is an AI-powered tool that generates clear, professional messages for every stage of the guest journey, customized to your property, ready to send in minutes.
AI-powered · Instant access · Reusable
$7 CAD
Most hosts are rewriting the same messages from scratch every single booking.
Booking confirmation. Pre-arrival instructions. Check-in details. It’s the same information, typed out again with slightly different wording, hoping nothing important gets missed. That’s not a communication strategy; it’s busywork.
When a system is in place, every guest gets the same clear, professional message without you writing it every time. That’s what this tool does.
What the system covers
- Step 1: Booking confirmation — start every stay on the right foot
- Step 2: Pre-arrival message — set clear expectations before they arrive
- Step 3: Check-in message — provide a smooth, friendly handoff
- Step 4: Mid-stay check-in — show you're attentive without being intrusive
- Step 5: Checkout instructions — make checkout simple so guests follow the rules
- Step 6: Thank you message — leave a lasting impression that earns glowing reviews
- Step 7: Problem or complaint response — handle issues calmly and professionally
- Bonus: Local favorites message — delight guests with genuine recommendations
- Recommended send timing for each message — automate with confidence
This is for you if…
You’re a part-time host managing one to three properties, and every booking adds more writing to your plate.
You want to automate your guest messages, but you’re not sure what to say at each stage or when.
You want guests to feel well cared for without being available to answer the same questions every time.
Before and after the 7-Step Guest Messaging System
Before
A different message written for every new guest
Key details missed because nothing is documented
No plan for when something goes wrong mid-stay
Hours spent on communication that should run itself
After
The same polished message sent consistently, every stay
Every stage covered : arrival, mid-stay, checkout, complaints
A structured response ready when issues come up
Guest communication that runs without your involvement
Set up your messaging system once. Use it for every stay after that.
Instant access after purchase. Works with any Airbnb or VRBO property..
